Terms of service

   

1. TERMS OF SERVICE

Terms of Service

Last updated: 09/14/2026

These Terms of Service ("Terms") govern your use of redwoodhair.store (the "Site"), operated by Red Wood ("we," "us," "our"). By placing an order or using this Site, you agree to these Terms.

1. Eligibility You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase from this Site.

2. Products We sell red light therapy hair devices and related accessories. Product descriptions and images are for illustration; actual color and packaging may vary slightly.

3. Health Disclaimer Our products are intended for general wellness use only. They are not intended to diagnose, treat, cure, or prevent any disease, and have not been evaluated by the FDA unless explicitly stated on the product page. Consult a physician before use if you are pregnant, have a medical condition (including scalp or skin conditions, epilepsy, or light sensitivity), or are using photosensitizing medication. Discontinue use and consult a doctor if irritation occurs.

4. Orders & Pricing We reserve the right to refuse or cancel any order, including for suspected fraud, pricing errors, or stock issues. Prices are listed in USD and subject to change without notice; the price at checkout is the price charged.

5. Shipping See our Shipping Policy for processing and delivery timelines. We are not liable for carrier delays once a package has shipped.

6. Returns & Refunds See our Return and Refund Policy.

7. Intellectual Property All content on this Site — text, graphics, logos, and images — is the property of Red Wood or its licensors and may not be reproduced without permission.

8. Limitation of Liability To the fullest extent permitted by law, Red Wood is not liable for indirect, incidental, or consequential damages arising from use of this Site or our products. Our total liability for any claim is limited to the amount you paid for the product in question.

9. Governing Law These Terms are governed by the laws of the State of Virginia, United States, without regard to conflict-of-law principles.

10. Contact Questions about these Terms: support.redwood@gmail.com