Shipping policy
SHIPPING POLICY
Shipping Policy
Processing Time Orders are processed within 1-3 business days of purchase.
Shipping Time Standard shipping typically takes 15-25 business days depending on your location, as items ship from our international fulfillment partners. You'll receive a tracking number by email once your order ships.
Shipping Costs Free shipping on all orders — always.
Delays Occasionally customs processing or carrier volume can add extra time. If your order is significantly delayed, contact support.redwood@gmail.com and we'll look into it.
Address Accuracy Please double-check your shipping address at checkout — we're not responsible for packages sent to an incorrect address entered by the customer.